{"id":10010,"date":"2025-10-16T13:29:40","date_gmt":"2025-10-16T13:29:40","guid":{"rendered":"https:\/\/paysdeforbach.com\/meet-us\/our-commitments\/"},"modified":"2026-02-13T15:16:36","modified_gmt":"2026-02-13T15:16:36","slug":"our-commitments","status":"publish","type":"page","link":"https:\/\/paysdeforbach.com\/en\/meet-us\/our-commitments\/","title":{"rendered":"Our Commitments"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"10010\" class=\"elementor elementor-10010 elementor-3085\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-32dbb134 e-con-full e-flex e-con e-parent\" data-id=\"32dbb134\" data-element_type=\"container\">\n\t\t<section class=\"elementor-element elementor-element-68dc8d3e e-con-full e-flex e-con e-child\" data-id=\"68dc8d3e\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-67598d24 elementor-widget elementor-widget-heading\" data-id=\"67598d24\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Our Commitments<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-ea90edf elementor-widget elementor-widget-breadcrumbs\" data-id=\"ea90edf\" data-element_type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t\t<span id=\"breadcrumbs\"><span><span><a href=\"https:\/\/paysdeforbach.com\/en\/\">Accueil<\/a><\/span><\/span><\/span>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5115da5 elementor-widget elementor-widget-text-editor\" data-id=\"5115da5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>The Forbach Region Tourist Office meets tourism standards and quality labels, allowing it to operate with efficient organization and provide quality service to tourists and local residents.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-87001c8 e-grid e-con-boxed e-con e-child\" data-id=\"87001c8\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<a class=\"elementor-element elementor-element-ddf3cdc e-con-full e-flex e-con e-child\" data-id=\"ddf3cdc\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"#label_qualite_tourisme\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7d31ee4 elementor-widget elementor-widget-heading\" data-id=\"7d31ee4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">TOURISM QUALITY LABEL<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t<a class=\"elementor-element elementor-element-7b9af9b e-con-full e-flex e-con e-child\" data-id=\"7b9af9b\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"#label_tourisme_handicap\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ed89508 elementor-widget elementor-widget-heading\" data-id=\"ed89508\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Tourism and Disability Label<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t<a class=\"elementor-element elementor-element-b79c357 e-con-full e-flex e-con e-child\" data-id=\"b79c357\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"#label_accueil_velo\">\n\t\t\t\t<div class=\"elementor-element elementor-element-024b876 elementor-widget elementor-widget-heading\" data-id=\"024b876\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Bicycle-friendly label<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t<a class=\"elementor-element elementor-element-befe162 e-con-full e-flex e-con e-child\" data-id=\"befe162\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"#classement_categorie_2\">\n\t\t\t\t<div class=\"elementor-element elementor-element-788b359 elementor-widget elementor-widget-heading\" data-id=\"788b359\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Category 2 Classification<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fa58b84 e-con-full e-flex e-con e-parent\" data-id=\"fa58b84\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-33accf9 e-grid e-con-full e-con e-child\" data-id=\"33accf9\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-4898a70 e-con-full e-flex e-con e-child\" data-id=\"4898a70\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0798f4f elementor-widget elementor-widget-image\" data-id=\"0798f4f\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.atout-france.fr\/fr\/destination-dexcellence\" target=\"_blank\">\n\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"300\" height=\"200\" src=\"https:\/\/paysdeforbach.com\/wp-content\/uploads\/2025\/11\/marque-qualita-tourisme-300x200.webp\" class=\"attachment-medium size-medium wp-image-10001\" alt=\"\" srcset=\"https:\/\/paysdeforbach.com\/wp-content\/uploads\/2025\/11\/marque-qualita-tourisme-300x200.webp 300w, https:\/\/paysdeforbach.com\/wp-content\/uploads\/2025\/11\/marque-qualita-tourisme-768x512.webp 768w, https:\/\/paysdeforbach.com\/wp-content\/uploads\/2025\/11\/marque-qualita-tourisme-450x300.webp 450w, https:\/\/paysdeforbach.com\/wp-content\/uploads\/2025\/11\/marque-qualita-tourisme.webp 1024w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9067e1b elementor-widget elementor-widget-text-editor\" data-id=\"9067e1b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2><strong>Quality Tourism Label<\/strong><\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5604718 elementor-widget elementor-widget-text-editor\" data-id=\"5604718\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>To better satisfy visitors and improve services provided to partners, local stakeholders, the community, or the public, many Tourist Offices have implemented an internal quality approach.<\/p><p>To obtain the QUALIT\u00c9 TOURISME brand, the service provider must successfully follow a quality approach that meets the essential requirements for your satisfaction. As a guarantee of trust, services are subject to unannounced and independent inspections. <\/p><p>The brand is therefore the recognition of continuous service quality improvement initiatives implemented in a Tourist Office. An audit is conducted every 5 years with a mid-term review. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-be3d455 elementor-widget elementor-widget-text-editor\" data-id=\"be3d455\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>The Forbach Region Tourist Office holds the QUALITE TOURISME brand and guarantees you:<\/strong><\/p><ul><li><strong>A warm welcome<\/strong><\/li><li><strong>Attentive staff<\/strong><\/li><li><strong>Proficiency in foreign languages<\/strong><\/li><li><strong>Personalized services<\/strong><\/li><li><strong>Clear and precise information<\/strong><\/li><li><strong>Guaranteed cleanliness and comfort<\/strong><\/li><li><strong>Discovering a destination<\/strong><\/li><li><strong>Taking your feedback into account<\/strong><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-176201a e-grid e-con-full e-con e-child\" data-id=\"176201a\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-811bdf6 e-con-full e-flex e-con e-child\" data-id=\"811bdf6\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-5b2d4df e-con-full e-flex e-con e-child\" data-id=\"5b2d4df\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c9e6342 elementor-widget elementor-widget-text-editor\" data-id=\"c9e6342\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>NEW!<\/strong><\/p><p><strong>The QUALITE TOURISME label is becoming DESTINATION D\u2019EXCELLENCE, and the Forbach Region Tourist Office will renew its label in 2026.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b5b0764 e-con-full e-flex e-con e-child\" data-id=\"b5b0764\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7195241 elementor-widget elementor-widget-image\" data-id=\"7195241\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.atout-france.fr\/fr\/tourisme-et-handicap\" target=\"_blank\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"212\" src=\"https:\/\/paysdeforbach.com\/wp-content\/uploads\/2025\/09\/09-Tourisme-handicap-300x212.webp\" class=\"attachment-medium size-medium wp-image-9698\" alt=\"\" srcset=\"https:\/\/paysdeforbach.com\/wp-content\/uploads\/2025\/09\/09-Tourisme-handicap-300x212.webp 300w, https:\/\/paysdeforbach.com\/wp-content\/uploads\/2025\/09\/09-Tourisme-handicap-768x543.webp 768w, https:\/\/paysdeforbach.com\/wp-content\/uploads\/2025\/09\/09-Tourisme-handicap.webp 876w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-84fc1c8 elementor-widget elementor-widget-text-editor\" data-id=\"84fc1c8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2><strong>Tourism and Disability Label<\/strong><\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-98a476d elementor-widget elementor-widget-text-editor\" data-id=\"98a476d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Tourisme &amp; Handicap is a state label managed by Atout France, which applies to tourist establishments meeting the specific needs of people with disabilities.<\/p><p>To benefit from the Tourisme &amp; Handicap label, establishments must meet accessibility and welcome criteria that ensure the greatest possible autonomy for people with disabilities.<\/p><p>The label pursues two main objectives:<\/p><ul><li>to provide reliable and objective information on the accessibility of tourist sites and facilities,<\/li><li>to develop a tourism offer better adapted to people with disabilities.<\/li><\/ul><p> <\/p><p><strong>The Forbach Region Tourist Office holds the TOURISME et HANDICAP label, guaranteeing a personalized welcome and quality accessibility conditions.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-589f268 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"589f268\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/paysdeforbach.com\/wp-content\/uploads\/2025\/11\/registre-public_accessibilite_2025.pdf\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">CONSULT THE PUBLIC ACCESSIBILITY REGISTER<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b7d1f4e elementor-align-center elementor-widget elementor-widget-button\" data-id=\"b7d1f4e\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/paysdeforbach.com\/wp-content\/uploads\/2025\/11\/documentation_FALC_2025.pdf\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">DOWNLOAD THE EASY-TO-READ AND UNDERSTAND DOCUMENT <\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-29a4b28 e-con-full e-flex e-con e-child\" data-id=\"29a4b28\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dc44dfc elementor-widget elementor-widget-image\" data-id=\"dc44dfc\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.francevelotourisme.com\/accueil-velo\" target=\"_blank\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"225\" height=\"300\" src=\"https:\/\/paysdeforbach.com\/wp-content\/uploads\/2025\/09\/10-Velo-225x300.webp\" class=\"attachment-medium size-medium wp-image-9699\" alt=\"\" srcset=\"https:\/\/paysdeforbach.com\/wp-content\/uploads\/2025\/09\/10-Velo-225x300.webp 225w, https:\/\/paysdeforbach.com\/wp-content\/uploads\/2025\/09\/10-Velo.webp 709w\" sizes=\"(max-width: 225px) 100vw, 225px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-89c7f2f elementor-widget elementor-widget-text-editor\" data-id=\"89c7f2f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2><strong>Bicycle-friendly label<\/strong><\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d506bf0 elementor-widget elementor-widget-text-editor\" data-id=\"d506bf0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>A cultural site, or more broadly any visitor or leisure site, can apply for the \"Accueil V\u00e9lo\" label. This national brand, developed by the France V\u00e9lo Tourisme association, is also open to tourist accommodations, bicycle rental and repair shops, tourist offices, restaurants, and river ports.<br>The label certifies the quality of welcome provided to touring cyclists, specifically:<br>\u2022 proximity to a cycling route within 5 km of a route,<br>\u2022 access to equipment adapted for cyclists: secure bicycle shelter, repair kit,<br>\u2022 information and advice,<br>\u2022 dedicated services for cyclists. <\/p><p><strong>The Forbach Region Tourist Office holds the ACCUEIL VELO label, guaranteeing a personalized welcome for cyclists.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c2582c elementor-align-center elementor-widget elementor-widget-button\" data-id=\"3c2582c\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/paysdeforbach.com\/wp-content\/uploads\/2025\/11\/doc_reference_accueil_velo_2025.pdf\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">CONSULT OUR ACCUEIL VELO REFERENCE DOCUMENT <\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-49a846c e-grid e-con-full e-con e-child\" data-id=\"49a846c\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-a46428c e-con-full e-flex e-con e-child\" data-id=\"a46428c\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d4435ab elementor-widget elementor-widget-image\" data-id=\"d4435ab\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.entreprises.gouv.fr\/espace-entreprises\/s-informer-sur-la-reglementation\/les-offices-de-tourisme\" target=\"_blank\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"187\" height=\"300\" src=\"https:\/\/paysdeforbach.com\/wp-content\/uploads\/2025\/09\/06-Offices-de-Tourisme-de-France-187x300.webp\" class=\"attachment-medium size-medium wp-image-9695\" alt=\"\" srcset=\"https:\/\/paysdeforbach.com\/wp-content\/uploads\/2025\/09\/06-Offices-de-Tourisme-de-France-187x300.webp 187w, https:\/\/paysdeforbach.com\/wp-content\/uploads\/2025\/09\/06-Offices-de-Tourisme-de-France-640x1024.webp 640w, https:\/\/paysdeforbach.com\/wp-content\/uploads\/2025\/09\/06-Offices-de-Tourisme-de-France-768x1229.webp 768w, https:\/\/paysdeforbach.com\/wp-content\/uploads\/2025\/09\/06-Offices-de-Tourisme-de-France-960x1536.webp 960w, https:\/\/paysdeforbach.com\/wp-content\/uploads\/2025\/09\/06-Offices-de-Tourisme-de-France.webp 1181w\" sizes=\"(max-width: 187px) 100vw, 187px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-216ba8a elementor-widget elementor-widget-text-editor\" data-id=\"216ba8a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2><strong>Category 2 Classification<\/strong><\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8a17b4f elementor-widget elementor-widget-text-editor\" data-id=\"8a17b4f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>A Tourist Office classified as Category II corresponds to a medium-sized structure operating in a geographical area representative of a homogeneous and coherent tourist catchment area.<\/p><p>Its team is necessarily led by a manager or a director.<\/p><p>The structure offers a wider range of services than those of Category III offices, capable of generating its own resources.<\/p><p>A Category II Tourist Office develops a targeted promotional policy and implements customer feedback tools designed to improve the quality of services provided and those of its partners operating within its geographical area of intervention.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4bbb91c e-con-full e-flex e-con e-child\" data-id=\"4bbb91c\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7a4f6d7 elementor-widget elementor-widget-text-editor\" data-id=\"7a4f6d7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>The Forbach Region Tourist Office holds the CATEGORY 2 Tourist Office classification.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dc47add elementor-widget elementor-widget-n-accordion\" data-id=\"dc47add\" data-element_type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2300\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2300\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Our commitments in Category II <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2300\" class=\"elementor-element elementor-element-c9c4e0d e-con-full e-flex e-con e-child\" data-id=\"c9c4e0d\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-62ad1ce elementor-widget elementor-widget-text-editor\" data-id=\"62ad1ce\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li>Provide you with an easily accessible welcome and information area<\/li><li>Facilitate your procedures<\/li><li>Provide seating for you<\/li><li>Provide free information on local tourism<\/li><li>Offer you free Wi-Fi access<\/li><li>Display and disseminate its opening hours expressed in at least two foreign languages<\/li><li>Be open at least 240 days a year, including Saturdays and Sundays, during tourist or event periods<\/li><li>Respond to your correspondence all year round<\/li><li>Ensure the provision of paper tourist maps, plans, and guides<\/li><li>Give you access to its trilingual website<\/li><li>Disseminate its tourist information also on paper, translated into at least two foreign languages, concerning:<ul><li>Classified tourist accommodations including at least the establishment's name, postal address, email, website address, telephone number, and classification level<\/li><li>Cultural, natural, or leisure monuments and tourist sites, which may include information on standard rates, public opening periods and hours, website, and telephone and postal contact details<\/li><li>Events and activities<\/li><li>Emergency telephone numbers<\/li><\/ul><\/li><li>Annually update its tourist information<\/li><li>Display emergency telephone numbers outside<\/li><li>Present the entire qualified offer of its intervention area for all types of clientele<\/li><li>Process your complaints and measure your satisfaction<\/li><li>Adhere to a quality approach<\/li><li>Provide you with a stay advisor<\/li><li>Guarantee the reliability and timeliness of information on the local tourism offer.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7f352a1 e-flex e-con-boxed e-con e-parent\" data-id=\"7f352a1\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-49ccb4b e-con-full e-flex e-con e-child\" data-id=\"49ccb4b\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-68d586b elementor-widget elementor-widget-heading\" data-id=\"68d586b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Share this content!<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e8c9699 elementor-share-buttons--view-icon elementor-share-buttons--shape-circle elementor-share-buttons--color-custom elementor-share-buttons--skin-gradient elementor-grid-0 elementor-widget elementor-widget-share-buttons\" data-id=\"e8c9699\" data-element_type=\"widget\" data-widget_type=\"share-buttons.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-grid\" role=\"list\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_facebook\" role=\"button\" tabindex=\"0\" aria-label=\"Share on facebook\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-facebook\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256C504 119 393 8 256 8S8 119 8 256c0 123.78 90.69 226.38 209.25 245V327.69h-63V256h63v-54.64c0-62.15 37-96.48 93.67-96.48 27.14 0 55.52 4.84 55.52 4.84v61h-31.28c-30.8 0-40.41 19.12-40.41 38.73V256h68.78l-11 71.69h-57.78V501C413.31 482.38 504 379.78 504 256z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_x-twitter\" role=\"button\" tabindex=\"0\" aria-label=\"Share on x-twitter\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-x-twitter\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M389.2 48h70.6L305.6 224.2 487 464H345L233.7 318.6 106.5 464H35.8L200.7 275.5 26.8 48H172.4L272.9 180.9 389.2 48zM364.4 421.8h39.1L151.1 88h-42L364.4 421.8z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_linkedin\" role=\"button\" tabindex=\"0\" aria-label=\"Share on linkedin\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-linkedin\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 32H31.9C14.3 32 0 46.5 0 64.3v383.4C0 465.5 14.3 480 31.9 480H416c17.6 0 32-14.5 32-32.3V64.3c0-17.8-14.4-32.3-32-32.3zM135.4 416H69V202.2h66.5V416zm-33.2-243c-21.3 0-38.5-17.3-38.5-38.5S80.9 96 102.2 96c21.2 0 38.5 17.3 38.5 38.5 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73.4-41.4 132.7-96.3 142.8-104.7 173.4-128.7 5.8-4.5 9.2-11.5 9.2-18.9v-19c0-26.5-21.5-48-48-48H48C21.5 64 0 85.5 0 112v19c0 7.4 3.4 14.3 9.2 18.9 30.6 23.9 40.7 32.4 173.4 128.7 16.8 12.2 50.2 41.8 73.4 41.4z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_whatsapp\" role=\"button\" tabindex=\"0\" aria-label=\"Share on whatsapp\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-whatsapp\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M380.9 97.1C339 55.1 283.2 32 223.9 32c-122.4 0-222 99.6-222 222 0 39.1 10.2 77.3 29.6 111L0 480l117.7-30.9c32.4 17.7 68.9 27 106.1 27h.1c122.3 0 224.1-99.6 224.1-222 0-59.3-25.2-115-67.1-157zm-157 341.6c-33.2 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meets tourism standards and quality labels, allowing it to operate with efficient organization and provide quality service to tourists and local residents. TOURISM QUALITY LABEL Tourism and Disability Label Bicycle-friendly label Category 2 Classification Quality Tourism Label To better satisfy visitors and improve services provided to partners, local [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":9924,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10010","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Our Commitments - Office de Tourisme du Pays de Forbach<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/paysdeforbach.com\/en\/meet-us\/our-commitments\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Our Commitments - Office de Tourisme du Pays de Forbach\" \/>\n<meta property=\"og:description\" content=\"Our Commitments The Forbach Region Tourist Office meets tourism standards and quality labels, allowing it to operate with efficient organization and provide quality service to tourists and local residents. 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